Privacy

Privacy Policy

Privacy Policy – updated on 27-OCT-2023

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, what actions they perform, and information volunteered by the consumer (such as survey information and/or site registrations, name, pictures, birth date, gender and place). The information we collect is used to improve the Service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms and Conditions , or as otherwise required by law.

Information Collection and Usage

When you register for Matchely we ask for information such as your email address, billing address, credit card information. Members who sign up for the free account are not required to enter a credit card. Matchely uses third-party payment providers, which collect information such as billing address and credit card information. Matchely does not have access to credit card data provided to third-party payment providers.

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Matchely uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Data Storage

Matchely uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run app.matchely.com. Although Matchely owns the code, databases, and all rights to the app.matchely.com application, you retain all rights to your data.

Security

The security of your Personal Information is important to us and we use commercially acceptable means to protect your Personal Information and Private Data. We encrypt all the network traffic between you and our servers, we store all your Private Data in an encrypted format and use other best practices but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Cookies

Cookies are required to use Matchely.com. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Data Usage

You can request confirmation that we process your personal data, as well as request access to your personal data and correct or update outdated or inaccurate personal data that we hold about you. You can also ask Matchely to delete your personal data. However, the data referring to the games played cannot be deleted, as they are shared property with the opponent.

By accessing the “My Account” section on our website, where you can see information about your account, including your contact, payment and other information related to your account. To access the “My Account” section you need to be registered.

You may object to the use of your personal data, request that Matchely restrict the use of your personal data, or request portability of your personal data; if Matchely has collected and processed your personal data with your consent, you may withdraw that consent at any time; the withdrawal of your consent does not affect the legality of the use we made of these data prior to the withdrawal of your consent, nor does it affect the use of your personal data treated on any legal basis other than consent; you can ask Matchely to report whether it has shared your personal data (see the “Disclosure of Data” section above); you have the right to complain to the National Data Protection Authority if you cannot resolve any concerns about Matchely.

If you are the account holder, to delete or to download a copy of your personal data, go to: https://app.matchely.com/account/getmyinfo (you must be logged in to access the "My Account" section) and follow the instructions.

For further requests or if you have a question about our privacy practices, please write to the Data Protection Officer/Privacy Division by email at elson@matchely.com. We respond to all requests we receive from individuals who wish to exercise their data protection rights in accordance with their data protection laws.

Matchely may reject requests that are unreasonable or not required by law, such as those that are extremely impractical, that may require a disproportionate technical effort, or that may expose us to operational risks such as fraud regarding the free usage period. Matchely may retain data as required or permitted under applicable laws and regulations, including to honor your choices, for billing or recording purposes, and to serve the purposes described in this Privacy Statement.

If you have any doubts you can send us a message to socialmedia@matchely.com.

Changes

Matchely may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your app.matchely.com primary account holder account or by placing a prominent notice on our site.

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